Abstract

The purpose of this study was to explore how employees of Korean nonprofit organizations perceived characteristics of innovative organizations. The social-validation method (first, an open-ended question is given; and later, ideas collected from participants are used to make an instrument) was used to collect the data. Thirteen employees representing a variety of nonprofit organizations in South Korea participated in this study. At the first stage of the study, participants were asked to generate a list of characteristics of innovative organizations. A total of 125 characteristics of innovative nonprofit organizations were summarized into the 25 most often mentioned characteristics. At the second stage of the study, all participants were asked to rate each of the characteristics on how important they were for an innovative organization. Among the highest-ranked characteristics of innovative organizations were: having a clear organizational vision and mission statement,having transparent financial and accounting processes, having a leader who is open-minded and flexible, being responsive to clients’ needs, and having employees who share the vision and mission of the organization. The pattern of agreement among participants indicated a low degree of consensus. Implications were suggested based on the findings.

Keywords

Innovation, Nonprofit organization, South Korea

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