Abstract

The utilization of Open Government Data (OGD) is far more than a technical issue. On the one hand, the degree of utilization can be decided by information, system, and service quality. On the other hand, it is critical to the response of suppliers and demanders of OGD. Hence, the question “where does the ‘utilization gap’ come from?” is seemingly simple, yet the systematic evaluation of the utilization gap is a daunting task. This paper attempts to provide a holistic framework for evaluating the utilization gap of OGD in Korea and use it to diagnose the current status of OGD utilization, mainly focusing on the adoption of Open API. According to our analysis, Open API is a promising technique for improving the accessibility and utilization of OGD, but only a limited number of technicians in the supply-side and the demand-side use it for value creation and policymaking. This paper proposes some policy recommendations, especially emphasizing the issue of standardization, training of users, collaborations, and active feedback channels to narrow the utilization gap.

4.Ran Kim